At Maze Products we aim to get your order shipped out to you as soon as we possibly can. We are online shoppers ourselves and as soon as our order is complete we simply cannot wait. So we get it!
Our aim is to get your order packed and shipped to you within one business day. During busier times such as after weekends, public holidays or events such as Christmas time this may increase to 2 – 3 business days. But that hardly ever happens so don’t worry.
Our Postal Service
We ship from our warehouse in Melbourne via Australia Post.
We choose to ship with Australia Post as we think they are the fastest and the best in the country. If you are in Melbourne your order may only take a day or so to get to you. For rural or remote areas it can take a few extra days. If you are in the western states it may take around a week to get to you.
Shipping to Remote Areas
Please note that shipping to some postcodes may attract additional freight charge. In instances where shipping cost exceeds standard rates, we will be in touch to inform of additional freight cost before shipping.
Express Post service is our fastest postal delivery option for customers. Australia Post prioritises these deliveries by taking the fastest transport option possible to get your parcel to you. As we ship from our warehouse in Melbourne, Express Post deliveries will be delivered overnight to eastern capital cities 99% of the time. For remote areas or the western states it can take a few more days.
If any items in your order are on ‘preorder’, please be sure to check the product description of that item for the ETA of when that item is due to arrive at our warehouse. We will then ship your whole order once every item is in our warehouse.
Delivery Time Frames
All regular post delivery time frames are estimates only.
Please click here to calculate your delivery time frame with Australia Post.
NOTE: your from postcode is 3189
Tracking is provided on all orders. Your tracking number will be emailed to you when your order is complete. You will also receive a text on the day your package is due to arrive.
Click & Collect
You can collect your order from our warehouse reception area during office hours. We can have your order packed and ready within one business day. We will send you a text message once it is ready and waiting for you in our collections area.
Our reception is open on business days from 9am to 5pm.