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Everything You Need to Know

We want to make your experience with Maze as smooth as possible. Here are some common
questions our customers ask. If you need further assistance, feel free to reach out!

How long does shipping take?

The items leave our warehouse within 1-2 business days (standard) and 2-4 during busy periods. Standard shipping typically takes 3–7 business days, depending on your location. Express shipping options may be available at checkout.

How can I track my order?

Once your order is dispatched, you will receive a tracking number via email. You can use this to track your shipment on our carrier’s website.

How do I start composting?

To start composting, simply add a mix of green (fruit and vegetable scraps) and brown (dry leaves, paper) materials to your compost bin. Turn or aerate the compost regularly to speed up the decomposition process.

Are you Australian made?

Our company is Australian owned (Clayton, Victoria) and our Worm farms are manufactured in Australia.

Where are you located?

You can visit our warehouse, view and purchase products at 28 Buckland St, Clayton. Victoria. 3168